Thank you for using our Quiz Contest App. We strive to provide an engaging and enjoyable experience for all our users. However, we understand that circumstances may arise where you may need to request a refund. Please review our refund policy below

1. Refund Eligibility:

Once your refund request is approved, the refund will be processed using the original payment method within 7-15days which is used for the purchase.

2. Eligible Circumstances for Refunds:

Technical issues: If you encounter technical problems that prevent you from accessing or using the app, and our support team is unable to resolve the issue within a reasonable time frame.

3. Non-Eligible Circumstances for Refunds:

Change of mind: Refunds will not be provided for purchases made due to a change of mind or if you no longer wish to use the app.

4. How to Request a Refund:

To request a refund, please contact our customer support team at support@ezewin.in with the following details:

• Your name
• Email address associated with your account
• Date of purchase
• Reason for requesting the refund

We will review your request and respond to you within a reasonable time frame.

Refund Process: Once your refund request is approved, the refund will be processed using the original payment method used for the purchase. Depending on your payment provider, it may take some time for the refund to be reflected in your account.

5. Contact Us:

If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact our customer support team at support@ezewin.in